Sarah Phares | UX Design, Strategy, and Research

Whether exploring how people navigate a building, book, or website, I've always loved the challenge of shaping user experience. As a Senior Design Manager within a new Customer Experience team at Verizon, I lead teams in defining, developing, and evolving new products and services. I'm passionate about clarifying complex information, making everyday interactions more satisfying, and supporting learning and positive behavior change through design.


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