Resume
Graduate Thesis
Design for Decisions
Thesis Project
Engaging the Public
Thesis Essay
Selected Work
Lifestyles|Lifecycles
Self-Portrait
Poster
Citizen Speaks
Design for
Service
Keepsake
Personalized Web Site
Your Heart
Educational Exhibit
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HealthPoints assists with long-term tracking of primary preventive care. All appointments due in a given year, along with shorter term wellness goals, are assigned a point value. Other goals are shown to the right, and updates and progress are shown in sidebar on the far left. In the screen above, an new user can see she is overdue for a mammogram.
Individuals may pursue additional health goals based on personalized recommendations. Shown above left is a detail of "Soda Switch," a goal recommended for lowering blood sugar. As the individual completes daily check-ins she sees her progress.
Early research included a behavorial economics literature review. Findings are compiled in a matrix which charts decision factors on the horizontal axis, behavioral tendencies on the vertical, and examples of strategies to exploit or counter in the body. Findings informed higher level concepts and design details. Process work shown.
Design for Decisions: Encouraging Preventive Care Commitments
Graduate Thesis Project
designed at Carnegie Mellon University
Jodi Forlizzi, Advisor
Interim poster session held winter 2009
Final design prototype presented spring 2010
Designers are tackling increasingly complex issues like health care, in which individual action is critical to collective progress. After selecting an appropriate insurance plan, people must understand what care they need and follow through to receive it. Decisions about preventive care are infrequent, sometimes confusing, and have delayed consequences—factors which tend to elicit such anomalous behavior as procrastination or miscalculated risks. However, other research shows that people do have a desire to stay current on recommended care and achieve other wellness goals.
HealthPoints is a service informed by design and behavioral economics approaches. It helps people understand what preventive care they need, and motivates them to visit the doctor and take action to achieve health goals. In this system, generic guidelines are reframed as a personalized schedule of care broken into incremental, actionable steps. As users schedule and complete preventive care appointments, they accrue points redeemable for rewards, and may earn additional rewards by setting and achieving sponsored wellness goals. The system also incorporates social support and motivation systems. By providing day-to-day wellness support and assisting in more infrequent care decisions, HealthPoints may help users receive the recommended care and make healthier lifestyle changes, while giving them a sense of validation and encouraging personal responsibility and initiative.
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